About us

About TOUCHEVA

TOUCHEVA is a consumer electronics accessories brand operated by ZHU LONG (HONG KONG) E-COMMERCE LIMITED.

We offer front touch frames designed to add direct finger and pen input to compatible MacBook displays. Our goal is to provide customers with clear product information, straightforward installation guidance, and responsive after-sales support.

What We Focus On

Because compatibility may depend on the MacBook model, display size, operating system, connection, and setup, we aim to provide clear compatibility information and product specifications on each product page.

Before placing an order, customers should review the applicable product page, size option, included items, compatibility information, and installation instructions. If you are unsure whether a product is suitable for your device, please contact us before ordering.

Our Customer Commitment

We are committed to providing:

·    Clear and accurate product descriptions

·    Transparent pricing and shipping information

·    Practical compatibility and installation guidance

·    Accessible customer support

·    Fair return and refund procedures

We encourage customers to contact us whenever they have questions about product compatibility, order status, shipping, installation, returns, or refunds.

Independent Brand Notice

TOUCHEVA is an independent brand and is not affiliated with, endorsed by, sponsored by, or certified by Apple Inc.

MacBook and macOS are trademarks of Apple Inc. References to these names are used only to describe the intended product context and compatibility and do not imply Apple authorization, certification, or approval.

A MacBook, display, pen, or third-party software is not included unless expressly stated on the applicable product page.

Business Information

Brand Name: TOUCHEVA

Company Name: ZHU LONG (HONG KONG) E-COMMERCE LIMITED

Business Address: PORTION 1 OF UNIT NO.721A, 7/F, STAR HOUSE, NO.3 SALISBURY ROAD, TSIM SHA TSUI, Hong Kong

Email: support@toucheva.com

Phone: +852 44052028

Service Hours: Monday-Friday, 9:00 AM-5:00 PM HKT

Website: www.toucheva.com